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Aevi Wellness AB | Sweden
Last updated: March 10, 2025
We are Aevi Wellness AB (“Aevi”, "Company," "we," "us," "our"), a company registered in Sweden at Klocka 185, Duved, Jamtland 837 71.
We operate the website https://liveaevi.com (the "Site"), as well as any other products and services that refer or link to these Terms of Service (the "Terms", “Terms of Service” (collectively, the "Services").
Aevi provides impactful high-end luxury skincare, beauty care and lifestyle products with sustainability in mind.
You can contact us by email at care@aeviwellness.com or by mail to Klocka 185, Duved, Jamtland 837 71, Sweden.
Welcome to Aevi!
These Terms form a legal agreement between you (individually or representing your business) and Aevi Wellness AB (“Aevi”, “we”, “us”, or “our”). These Terms apply whenever you use our website (https://aeviwellness.com) or related apps, media, or platforms—collectively, our “Services”.
Please read these Terms carefully, as they outline your rights and responsibilities when using our Services. By accessing or using our Services, you confirm that you’ve read, understood, and agree to these Terms. If you do not agree with all of these Terms, please stop using our Services immediately.
Additional terms or policies may occasionally apply and will be clearly referenced on our Services. We may update these Terms from time to time and will notify you by updating the “Last Updated” date. It’s your responsibility to check these Terms periodically to stay informed. Continuing to use our Services after any updates means you accept those changes.
You must be at least 18 years old to use our Services. Persons under 18 are not permitted to use or register for our Services.
We recommend printing a copy of these Terms for your records.
We’re happy to make our Services available to you wherever you are located. However, we can’t guarantee that our Services are suitable, appropriate, or legally permitted everywhere.
If you choose to use our Services, please ensure you’re complying with any local laws or regulations that apply to you. Using our Services is entirely your own choice and responsibility, especially regarding compliance with local rules and regulations.
We are committed to making our website accessible to the widest possible audience, regardless of technology or ability. We aim to meet international accessibility standards, including Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. If you experience any accessibility issues while using our Services, please reach out to us at care@aeviwellness.com. Your feedback helps us improve.
Our Services are not designed to comply with specific industry regulations such as the Health Insurance Portability and Accountability Act (HIPAA) or the Federal Information Security Management Act (FISMA). If your activities require compliance with these or similar industry-specific regulations, you must not use our Services. Additionally, you must not use the Services in a way that violates the Gramm-Leach-Bliley Act (GLBA).
Our Content and Trademarks
All content available through our Services—including text, images, graphics, videos, designs, software, databases, and website code—is either owned by us or licensed to us. Our trademarks (like names, logos, and brand identity) also belong exclusively to us.
We provide you with access to this content solely for your personal, non-commercial reasonable use. Any commercial use of our content is prohibited without our explicit prior written permission.
All of our content and trademarks are protected by law, and you agree not to use, copy, reproduce, distribute, modify, sell, or otherwise exploit any part of our content without our explicit prior written permission.
If you wish to use our content beyond personal purposes, please reach out to us directly at care@aeviwellness.com. When permission is given, always clearly attribute the content to Aevi and include any copyright or other proprietary notices.
As long as you follow these Terms, we grant you a limited, non-exclusive, non-transferable right to access and enjoy our Services for your personal, non-commercial use. You must not use our content for any commercial purposes without our explicit prior written permission.
Submissions and Feedback
If you directly send us ideas, feedback, suggestions, or other communications (“Submissions”), you grant us the unrestricted right to use these without any compensation or limitation. By providing these Submissions, you transfer all intellectual property rights in them to us.
Contributions
You may choose to share content publicly through our Services, including text, writings, comments, reviews, ratings, suggestions, audio recordings, music, drawings, works of art, (AI-generated) photos, (AI-generated) videos, personal information (if shared voluntarily and beyond the purpose of placing or processing orders), or other materials you submit, post, display, transmit, publish, distribute, or broadcast through our Services (“Contributions”).
By posting Contributions, including reviews and content from linked social media accounts, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, worldwide license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute your Contributions, including your name, trademarks, and logos, for commercial purposes, including operating, promoting, and improving our Services, without the need to acknowledge or compensate you. This license includes the right to create derivative works to the extent we see fit for such purposes.
This license applies to any form, media, or technology now known or hereafter developed and includes our use of your name, company name, franchise name, and any trademarks, service marks, trade names, logos, and personal or commercial images you provide.
You retain full ownership of your Contributions, including any intellectual property rights associated with them. We do not claim ownership over your content. Our use of your Contributions will always comply with our Privacy Policy and applicable laws.
You waive all moral rights you may have in your Contributions, including the right to object to edits or alterations. We are not responsible for any statements or representations made in your Contributions. You are solely responsible for your Contributions and agree to exonerate us from any and all responsibility related to your Contributions.
You agree to reimburse us for any losses or expenses (including legal fees) arising from your violation of these Terms, applicable laws, or someone else’s rights.
We reserve the right, at our sole discretion, to edit, redact, re-categorize, or delete any Contributions at any time and for any reason, including if we believe they violate these Terms, without notice.
We may also suspend or terminate your account and report your actions to the appropriate authorities if necessary.
Any use of the Services that violates these conditions is a breach of these Terms and will result in appropriate action, including, but not limited to, suspension or termination of your account and access to the Services, at our sole discretion.
Automated systems and AI-tools
When interacting with AI-driven tools or automated systems provided through our Services, you acknowledge that the information, responses, and content generated by these tools are for informational purposes only. We do not guarantee the accuracy, reliability, or completeness of any AI-generated content. You agree to use your own judgment and seek professional advice where necessary. We are not liable for any actions taken based on information provided by automated systems, including chatbots and AI-driven communication tools.
Respect for Copyright
We respect the intellectual property rights of others. If you believe any content on our Services violates your copyright, please contact us immediately at care@aeviwellness.com so we can investigate and address your concern promptly.
Please ensure your claim is made in good faith. Submitting false or misleading copyright infringement notifications may result in legal consequences, including potential liability for damages, under applicable laws.
Your Account
When you register to use our Services, you agree to keep your account information and password secure and confidential. You are responsible for all activities that occur under your account, so please choose a strong password and do not share it with others.
We may, at our discretion and for any reason, remove, reclaim, or change your username, including if we believe it is inappropriate, obscene, or otherwise violates these Terms. This would include usernames that contain trademarks or copyrighted material without authorization, impersonate other individuals or entities, or include offensive, hateful, obscene, or inappropriate language.
If we need to change your username, we will try to notify you and help you choose a suitable alternative.
Account Termination
We may suspend or terminate your account for any reason, including if we believe you have violated these Terms, having inappropriate content, having used a prohibited username, or having engaged in activities that are illegal, harmful, or disruptive to our Services. If your account is terminated, you may lose access to your account, content, or any other features of our Services.
We strive to provide accurate and detailed information about our products, including colors, features, specifications, and other details. However, we cannot guarantee that your electronic display will perfectly reflect the actual colors or details of our products.
All products are subject to availability. While we do our best to keep our inventory up-to-date, we cannot guarantee that an item will always be in stock. We reserve the right to discontinue any product at any time and for any reason.
Product prices are also subject to change without notice.
We may accept various payment methods depending on your location, including Visa, Mastercard, American Express, Discover, PayPal, WeChat Pay, UPI, Ideal, Bancontact, EPS, Apple Pay, Google Pay, Amazon Pay, Alipay, Klarna, Sofort, Multibanco, Blik, and BNPL.
Please ensure that all purchase and account information you provide is current, complete, and accurate. If your account or payment details change, including your email address, payment method, or card expiration date, please update them promptly to avoid transaction issues.
Sales tax may be added to your purchase where applicable. Prices for our products may change at any time without notice. All transactions are processed in Euros, Dollars, or local currencies, as indicated.
You agree to pay all applicable charges and shipping fees at the prices in effect when your order is placed. By completing a purchase, you authorize us to charge your selected payment method for the total amount. We reserve the right to correct pricing errors, even if payment has already been requested or received.
We may refuse or cancel any order at our discretion. This includes limiting or cancelling quantities purchased per person, per household, or per order. These limits may apply to orders using the same customer account, payment method, billing address, or shipping address. We may also limit or prohibit orders that appear to be placed by dealers, resellers, or distributors.
Billing and Renewal
Your subscription ensures regular delivery of your selected skincare products at a discounted price. Subscriptions renew automatically until canceled. By subscribing, you authorize us to charge your payment method for each recurring order. You will receive a reminder notification three days before the automatic renewal of your subscription, or as required by applicable laws.
Cancellation
You can cancel your subscription at any time through your account or by contacting our customer service at care@aeviwellness.com. Once canceled, no further charges will be made, and no additional products will be shipped.
If a subscription order has already been processed or shipped before cancellation, you will receive the product as scheduled, and the cancellation will apply to future orders only.
Refunds
We do not offer refunds for products shipped before cancellation. If you are not satisfied with a product, please refer to our Return Policy for details on returns and exchanges.
Subscription Fee Changes
We may adjust subscription fees from time to time and will notify you of any price changes in line with applicable laws.
Please review our full Return Policy in the link in the footer of our website.
We offer a 30-day return policy for all purchases, applicable worldwide. If you are not completely satisfied with your purchase, you may return the product within 30 days of receipt for a full refund or exchange. The product must be unused, in its original packaging, and in the same condition that you received it.
To initiate a return, please complete our return form or contact customer service at care@aeviwellness.com with your order details. Once your return is approved, we will provide instructions on how to proceed.
Important Information
Our Services are solely intended for reasonable personal use as outlined in these Terms. If you would like to use our Services for commercial purposes, please obtain our prior written consent to ensure compliance and alignment with our approved commercial activities.
As a user of our Services, you agree to use the Services responsibly and not to engage in the following activities:
Commercial Misuse
Security and System Integrity
Misleading or Harmful Behavior
Content Misuse
Legal and Policy Compliance
We reserve the right to take appropriate action, including suspending or terminating your account for any reason or if we believe you are engaging in any of the activities described above
We may allow advertisers and sponsors to display their advertisements, content, or promotions in certain areas of our Services, such as in sidebar or banner placements.
We simply provide the space for such advertisements and sponsored content and do not endorse or have any control over the products, services, messages, or content provided by advertisers or sponsors.
We are not responsible for any interactions, transactions, or disputes you may have with advertisers or sponsors, nor do we guarantee the accuracy, quality, or reliability of any advertised or sponsored content.
Your engagement with advertisers and sponsors is at your own risk, and any relationship you establish with them is solely between you and the advertiser or sponsor.
We care about your data privacy and security. Please review our Privacy Policy at: https://liveaevi.com/pages/privacy.
By using our Services, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Service.
Our Services may be hosted, via Google Cloud; a Shopify partner, in Sweden, Germany, United Kingdom, United States, France, Italy, Netherlands, Canada, Japan, Denmark, Finland, Spain, Greece, Austria, Portugal, Belgium, Chile, Taiwan, India, and Hong Kong.
If you access our Services from a region with different laws or requirements governing personal data collection, use, or disclosure, your continued use of the Services indicates your consent to transfer and process your data in the above-mentioned countries.
We maintain certain data that you transmit to our Services to manage performance and ensure functionality. While we conduct routine data backups, you are solely responsible for all data you transmit or that relates to your activities on the Services.
We are not liable for any loss or corruption of data, and you waive any right of action against us for such incidents.
Your Data Rights
We retain your personal data only for as long as necessary to provide our Services and meet legal or regulatory requirements.
You may request access to, correction, or deletion of your personal data by contacting us at care@aeviwellness.com or through our dedicated Data Management Page:
If your region has specific data protection laws, including the California Consumer Privacy Act (CCPA) or General Data Protection Regulation (GDPR), you may have additional rights regarding your personal data. Please refer to our Privacy Policy for more details.
California Residents (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to:
To exercise these rights, please review our Privacy Policy or contact us at care@aeviwellness.com.
If you are not satisfied with our response, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at:
1625 North Market Blvd., Suite N 112, Sacramento, California 95834
or by telephone at (800) 952-5210 or (916) 445-1254.
European Union and Other Regions (GDPR)
If you are a resident of the European Union or another region with applicable data protection laws, including the General Data Protection Regulation (GDPR), you may also have the right to:
For more information about your data rights and how to exercise them, please refer to our Privacy Policy.
These Terms remain in effect as long as you use our Services.
We reserve the right, at our sole discretion and without prior notice or liability, to restrict or deny access to our Services to any person for any reason or no reason. This may include blocking certain IP addresses or terminating your account if we believe you have violated these Terms, provided false information, or acted against applicable laws or regulations.
If your account is terminated or suspended, you are prohibited from registering or creating a new account under your name, a false name, or the name of any third party, even if you are acting on behalf of the third party.
We may take appropriate legal action, including pursuing civil, criminal, and injunctive remedies, if necessary.
We may change, modify, or remove content from our Services at any time and for any reason, at our sole discretion, without prior notice. This includes the right to correct any typographical errors, inaccuracies, or omissions, including those related to descriptions, pricing, availability, and other information. While we strive to keep our Services up to date, we are not obligated to update any information provided through the Services.
We may also modify, suspend, or discontinue all or part of the Services without notice. This includes changes to features, pricing, or availability of the Services. We are not liable to you or any third party for any modifications, price changes, suspensions, or discontinuations of the Services.
Although we aim to maintain continuous availability, we cannot guarantee that the Services will always be accessible. There may be times when maintenance, hardware or software issues, or other factors result in interruptions, delays, or errors. We reserve the right to revise, update, suspend, or modify the Services at any time without notice.
You agree that we are not responsible for any loss, damage, or inconvenience you may experience if you are unable to access or use the Services during periods of downtime or discontinuance. These Terms do not obligate us to maintain or support the Services, nor to provide any corrections, updates, or new releases.
These Terms are governed by and interpreted according to the laws of Sweden, excluding its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply to these Terms.
If you reside in the European Union, you are entitled to the protection of mandatory provisions under the laws of your country of residence. This means you may bring claims to enforce your consumer protection rights in Sweden or in the EU country where you live.
or U.S. consumers, including residents of California, any disputes will be governed by Swedish law unless applicable state or federal consumer protection laws provide otherwise. In such cases, mandatory provisions of your state’s laws, including those in California, will apply.
For consumers residing outside the European Union or the United States, any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of Sweden, unless otherwise provided by mandatory consumer protection laws in your country of residence.
Nothing in these Terms affects your rights as a consumer to rely on mandatory legal provisions in your country that cannot be waived by contract.
Informal Negotiations
We strive to resolve any concerns quickly and fairly. If you have a dispute or issue with us, please contact our customer service at care@aeviwellness.com, and we will work with you to find a satisfactory solution. We aim to address all issues within 30 days before escalating to formal dispute resolution and will always make reasonable efforts to resolve matters as favorably as possible for you.
Mediation
If a dispute cannot be resolved through informal negotiations, either party may propose mediation. Mediation will take place remotely or at a mutually agreed location with a neutral third party who will help facilitate a fair settlement.
Arbitration
If mediation does not lead to a resolution, the dispute will be settled through binding arbitration under the Arbitration and Internal Rules of the European Court of Arbitration in Strasbourg. The arbitration seat will be Malmö, Sweden, and proceedings will be conducted in English under Swedish law.
Exceptions to Arbitration
Certain disputes are not subject to arbitration, including those related to intellectual property rights, theft, privacy violations, or requests for injunctive relief. Such matters may be pursued directly in the courts of Malmö, Sweden, or as required by applicable law.
For U.S. consumers, including those in California, if mandatory arbitration is not allowed or specific consumer rights apply under state law, such provisions will apply only to the extent required by law. This may include the right to opt-out of arbitration, participate in class actions, or other rights as specified by state regulations.
Cost-sharing
The costs of mediation or arbitration shall be borne equally by both parties, unless otherwise agreed or required by applicable law. Each party shall bear its own legal fees and expenses unless otherwise awarded by the mediator or arbitrator.
Our Services are provided on an “as-is” and “as-available” basis. You agree that you use our Services at your own risk. To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that:
We are not liable for:
We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through our Services, any hyperlinked website, or any website or mobile application featured in advertising.
We are not responsible for monitoring transactions between you and third-party providers of products or services.
Our total liability to you for any claim arising out of or related to these Terms of Service or your use of our products will not exceed the purchase price of the specific product(s) giving rise to the claim.
Always follow the guidance of your healthcare provider regarding the choice and use of any skincare or wellness products. It is your responsibility to discontinue use and consult a healthcare professional if you experience any irritation or adverse reaction.
If you are a consumer in a region with mandatory consumer protection laws, including but not limited to California, other U.S. states, the European Union, or other applicable jurisdictions, certain limitations outlined in these Terms may not apply to you. Where applicable law prohibits certain liability exclusions or limitations, those provisions will apply only to the extent permitted by law.
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, arising out of or related to:
We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us. You agree to cooperate fully, at your expense, with our defense of such claims. We will make reasonable efforts to notify you of any claim, action, or proceeding subject to this indemnification as soon as we become aware of it.
By accessing our Services, sending us emails, completing online forms, or participating in SMS text messaging, you agree to receive electronic communications from us. You consent that all agreements, notices, disclosures, and other communications we provide electronically, whether via email, SMS, or on our Services, satisfy any legal requirement for such communications to be in writing.
You agree to the use of electronic signatures, contracts, orders, and records, as well as to the electronic delivery of notices, policies, and transaction records initiated or completed by us or through our Services. You waive any rights or requirements under applicable laws requiring an original signature or non-electronic record retention, or for payments or credits by non-electronic means.
SMS Text Messaging
If you provide us with your mobile number, you consent to receive SMS messages related to your use of our Services, including notifications, updates, and promotions.
These Terms, along with any policies or operating rules posted on our Services, constitute the entire agreement between you and us. They supersede all prior and contemporaneous communications, proposals, and agreements, whether oral or written, between the parties concerning the Services.
Our decision not to enforce any right or provision of these Terms does not constitute a waiver of such right or provision. If any part of these Terms is found to be invalid, unlawful, or unenforceable, that part will be considered severable and will not affect the validity and enforceability of the remaining provisions.
These Terms operate to the fullest extent permissible by law. We may assign our rights and obligations under these Terms to others at any time without notice or consent. You may not assign your rights and obligations under these Terms without our prior written consent.
Nothing in these Terms creates any agency, partnership, joint venture, employment, or franchisee relationship between you and us. You agree that these Terms will not be construed against us solely because we drafted them.
You waive any defenses you may have based on the electronic form of these Terms and the absence of a physical signature to execute them. All notices, requests, and communications under these Terms must be sent to us at care@aeviwellness.com, unless a specific method is otherwise required by applicable law.
Force Majeure
We are not liable for any delay or failure to perform any obligation under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, internet outages, government actions, pandemics, supply chain interruptions, digital service disruptions, technology failures, shipping delays, changes in law, or acts of third parties. During such events, our obligations are suspended for the duration of the event, and we will make reasonable efforts to resume performance as soon as possible.
Headings and Interpretation
The headings used in these Terms are for convenience only and do not affect the interpretation of these Terms. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
Survival
The provisions related to intellectual property rights, limitations of liability, indemnification, dispute resolution, and any other provisions that by their nature should survive, shall continue to apply even after termination of your use of the Services.
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:
Aevi Wellness AB
Klocka 185
Duved, Jamtland
837 71
Sweden
care@aeviwellness.com